In the e-mail I received from him on 16 March, he said that he'd got a job working for a prop house that was doing the new Star Trek movie, and was working 6 12-hour days a week. I understand how that can be very, very tiring, but as Captain has pointed out, we are indeed unfinished business - and it's been far too long.
I do not believe that he's a crook, but there comes a point when the timeframe moves into absurdity, which is why I filed my complaint after waiting for 8 months for one item, and 2 years (yes, two years) for another. If I thought he was a crook, I'd not have waited that long, to be sure.